Privacy Policy

The Ramirez Shift, Ltd. | AltShift

Effective Date: 11/3/2026
Last Updated: 7/5/2023

1. Introduction

The Ramirez Shift, Ltd., operating under the AltShift brand ("AltShift," "we," "us," or "our"), respects the importance of transparency regarding the collection, use, storage, and disclosure of personal information.

This Privacy Policy explains how we collect and process information when you visit our websites, interact with our AI assistants, communicate with us, purchase services, access our platforms, or otherwise engage with our business.

Our websites and digital services use technologies that collect information about visitors, their devices, browsing activity, and interactions. This information may be used to recognize returning visitors, understand visitor interests, improve our services, support sales activities, and maintain business records.

We may collect certain information automatically, even when you do not create an account or provide your name.

Additional disclosures and choices may apply depending on your location, the technology involved, and applicable law.

This Policy applies to websites and services operated by The Ramirez Shift, Ltd. under the AltShift brand, including [confirm covered domains].

Customer-owned websites hosted or serviced by AltShift may operate under separate privacy policies.

2. Information We Collect

Depending on how you interact with our websites and services, we may collect the following categories of information.

A. Contact and Identification Information

• First and last name.

• Email address.

• Telephone number.

• Business name.

• Job title.

• Mailing address.

• Account information.

• Information voluntarily submitted through forms, chat, voice interactions, and other communications.

B. Website and Browsing Information

We may automatically collect information about your interactions with our websites, including:

• IP address.

• Browser type and version.

• Operating system.

• Device type and characteristics.

• Pages visited.

• Referral sources.

• Links and buttons clicked.

• Time spent on pages.

• Session duration.

• Visit frequency.

• Navigation patterns.

• Advertising campaign attribution.

• Marketing parameters and referral identifiers.

• Technical performance and diagnostic information.

C. Device Identification and Browser Fingerprinting

We may use cookies, browser storage, device characteristics, browser fingerprinting, and similar technologies to recognize browsers or devices across visits to our websites.

Information used for these purposes may include:

• Browser and operating system characteristics.

• Screen dimensions and display characteristics.

• Language preferences.

• Time zone.

• Device capabilities.

• Browser configuration.

• Cookies and stored identifiers.

• Technical signals used to generate a device or browser identifier.

These signals may be combined or transformed into identifiers that help us recognize returning browsers, associate website interactions, identify recurring activity, and maintain continuity across visits.

Browser or device identifiers may be associated with contact records, inquiries, and previous website interactions when sufficient information becomes available.

A browser fingerprint does not necessarily identify a unique individual. Multiple people may use the same device, and one individual may use multiple devices.

We do not treat a browser fingerprint alone as conclusive proof of personal identity.

The collection and use of these technologies are subject to applicable privacy requirements and any legally required choices or consent.

D. Voice Conversations and Transcription

When you use our AI voice assistant, your speech is processed to generate text transcriptions and AI responses.

We store conversation transcripts, including your messages, AI responses, timestamps, and associated interaction information, for internal business purposes such as customer service, sales, quality assurance, analytics, and service improvement.

Voice audio may also be captured, processed, or recorded in connection with providing and improving our services. Where recordings are retained, they may be accessed by authorized personnel and service providers for the purposes described in this Privacy Policy.

Audio recording and retention are subject to applicable notice, consent, and privacy requirements.

E. Customer and Account Information

When you purchase or use our services, we may collect:

• Account and billing details.

• Business and authorized representative information.

• Service subscriptions.

• Transaction history.

• Support requests.

• Payment-related information.

• Technical configuration and access information.

• Service usage records.

Payments may be processed by third-party payment providers.

F. Domain Registration Information

When we provide domain registration services, we may process information required by domain registries, registrars, ICANN, and applicable regulations.

This may include registrant contact details, domain ownership information, technical records, and registration history.

G. Affiliate and Promotional Information

When you participate in an affiliate program, event, webinar, promotion, or survey, we may collect contact information, participation records, payment information where applicable, and information you voluntarily provide.

H. Customer Website End-User Information

When we host or provide technical services for customer-operated websites, we may process technical information relating to visitors of those websites.

Depending on the service, this may include IP addresses, server logs, requests, device information, security events, and related technical data.

Our customers may independently determine the purposes and methods of collecting personal information on their websites. Their own privacy policies may apply.

3. How We Use Information

We may use collected information for legitimate business purposes, including:

Website Operations and Analytics

• Operating and maintaining our websites.

• Understanding website traffic.

• Measuring engagement.

• Improving navigation and usability.

• Diagnosing technical issues.

• Evaluating website performance.

Sales and Business Development

• Responding to inquiries.

• Understanding prospective customer needs.

• Identifying interest in our services.

• Qualifying potential leads.

• Maintaining customer relationship records.

• Following up on legitimate business inquiries.

• Preparing proposals and recommendations.

• Improving our sales and consultation processes.

AI and Automation

• Operating AI chat and voice assistants.

• Processing and transcribing conversations.

• Generating relevant responses.

• Maintaining conversation continuity.

• Summarizing interactions.

• Identifying appropriate next steps.

• Supporting customer service and sales teams.

• Evaluating and improving automated communication systems.

Visitor Recognition

• Recognizing returning browsers or devices.

• Connecting related website sessions where appropriate.

• Maintaining interaction history.

• Understanding repeat visits.

• Associating activity with contact records when supported by reliable information.

Marketing

• Measuring advertising performance.

• Understanding marketing attribution.

• Evaluating campaign effectiveness.

• Personalizing relevant communications where permitted.

• Conducting advertising and remarketing activities subject to applicable law and privacy choices.

Security and Legal Compliance

• Detecting fraud and abuse.

• Preventing unauthorized access.

• Investigating security incidents.

• Enforcing applicable agreements.

• Maintaining appropriate business records.

• Complying with legal obligations.

• Establishing, exercising, or defending legal claims.

We may also use aggregated or properly de-identified information for business analysis and service improvement.

4. Automatic Collection and Visitor Recognition

Our websites may begin collecting certain technical and usage information when a visitor accesses a page.

Depending on the technologies enabled and applicable legal requirements, collection may occur before a visitor submits a form, starts a conversation, or provides contact information.

We may use this information to create or update records associated with browser sessions, devices, or website interactions.

If you later identify yourself through a form, chat, account, or other communication, we may associate relevant previous activity with your contact record where there is a reasonable basis to do so.

Such associations may be used for internal analytics, customer service, sales follow-up, and maintaining accurate interaction histories.

We do not represent that every browser identifier uniquely identifies a person.

We apply applicable legal restrictions, consent requirements, and privacy choices to these activities.

5. AI Chat and Voice Assistant Notice

Our AI chat and voice services are designed to help visitors obtain information, discuss potential projects, and communicate with AltShift.

By interacting with these services, you provide information that may be processed, stored, analyzed, and reviewed for the purposes described in this Policy.

This may include:

• Complete conversation transcripts.

• Information about your business and interests.

• Contact details you provide.

• Session and device information.

• AI-generated summaries and qualification records.

• Scheduling and follow-up information.

Authorized AltShift personnel may access these records for legitimate business purposes.

We may use third-party technology providers to process AI requests, speech recognition, voice generation, hosting, and related functionality.

Please avoid submitting passwords, payment card numbers, government identification numbers, medical information, or other highly sensitive information through our AI chat unless specifically requested through an appropriate secure process.

Where separate consent is legally required for particular audio recording, tracking, or data processing activities, we will seek that consent through an appropriate mechanism.

6. Cookies, Pixels, and Tracking Technologies

We may use:

• Essential cookies.

• Session identifiers.

• Browser storage.

• Analytics cookies.

• Advertising pixels.

• Conversion tracking.

• Device recognition technologies.

• Browser fingerprinting.

• Similar tracking mechanisms.

These technologies may help us operate the website, recognize visitors, measure engagement, improve services, and evaluate advertising.

Some technologies are necessary for website functionality and security.

Others, including certain analytics, advertising, and device-recognition technologies, may require consent or be subject to opt-out rights depending on applicable law.

Where required, visitors will be offered appropriate privacy choices.

You may also manage certain technologies through your browser settings, although disabling them may affect website functionality.

Our use of advertising platforms may involve disclosures of information that qualify as "sharing" or "selling" under certain privacy laws, even if no money is exchanged.

Where applicable, we will provide required opt-out mechanisms.

7. How We Share, Disclose, and Sell Information

AltShift may share, disclose, transfer, or otherwise make personal information available to third parties for legitimate business, operational, marketing, advertising, analytics, and commercial purposes.

Service Providers and Business Partners

We may share information with third parties, including:

• Website hosting and cloud infrastructure providers.

• AI, automation, and speech-processing providers.

• Customer relationship management and communication platforms.

• Advertising and marketing partners, including Google, Meta (Facebook and Instagram), and other advertising networks.

• Website analytics, tracking, attribution, and measurement providers.

• Payment processors and financial service providers.

• Email, messaging, and customer engagement platforms.

• Security, fraud prevention, and identity verification providers.

• Professional advisers, contractors, affiliates, and other authorized business partners.

Information shared may include contact information, device and browser identifiers, website activity, advertising identifiers, conversion events, and other information relevant to the purposes described in this Policy.

These disclosures may support advertising measurement, audience creation, remarketing, campaign optimization, customer engagement, analytics, and other business operations.

Sale and Commercial Use of Information

AltShift does not currently sell personal information in exchange for monetary compensation.

However, we reserve the right to sell, license, transfer, share, or otherwise commercially disclose personal information in the future, where permitted by applicable law.

Any future sale or commercial disclosure will be subject to applicable legal requirements, including any required advance notice, consent, opt-out mechanisms, and restrictions on the use of personal information.

Certain existing disclosures to advertising and analytics partners may already qualify as a "sale" or "sharing" of personal information under applicable privacy laws, even when AltShift receives no monetary compensation.

We will provide legally required privacy choices for these activities.

Other Permitted Disclosures

We may also disclose information:

• To comply with applicable laws, regulations, and valid legal requests.

• To investigate fraud, security incidents, or unauthorized activities.

• To establish, exercise, or defend legal rights.

• To protect our business, customers, users, and services.

• In connection with mergers, acquisitions, financing, restructuring, or transfers of business assets.

• With your authorization or at your direction.

• For other lawful business purposes consistent with this Policy and applicable legal requirements.

Privacy Rights and Choices

Where applicable law provides rights to opt out of the sale, sharing, or use of personal information for targeted advertising, we will honor those rights and provide appropriate methods to exercise them.

We will also honor legally required consent preferences and qualifying opt-out preference signals.

Nothing in this Policy eliminates or limits privacy rights that cannot legally be waived.

8. Data Retention

We retain personal information for periods reasonably necessary to fulfill the purposes described in this Policy, subject to applicable legal requirements.

Different categories of information may have different retention periods.

These may include:

• Website analytics and interaction records: [specify period or retention criteria].

• Browser and device identifiers: [specify period or criteria].

• AI conversation transcripts: [specify period or criteria].

• Voice recordings, if retained: [specify period or criteria].

• Lead and customer relationship records: [specify period or criteria].

• Account and service records: [specify period or criteria].

• Financial and tax records: [specify applicable periods].

• Security and audit logs: [specify period or criteria].

We may retain information longer where necessary to comply with legal obligations, resolve disputes, enforce agreements, or protect legal rights.

When information is no longer required, we will delete, de-identify, or otherwise handle it according to our retention procedures and applicable law.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information processed.

These may include access controls, encrypted communications, authentication mechanisms, monitoring, and restricted access to business records.

No method of internet transmission or electronic storage is completely secure.

We cannot guarantee absolute security.

We encourage visitors not to submit unnecessary sensitive information through general-purpose website forms or AI conversations.

10. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights to:

• Request access to personal information.

• Request correction of inaccurate information.

• Request deletion of personal information.

• Obtain a copy of certain information.

• Withdraw consent where processing depends on consent.

• Object to or restrict certain processing.

• Opt out of certain targeted advertising, sales, or sharing.

• Limit certain uses of sensitive personal information.

• Appeal certain privacy request decisions.

These rights may be subject to legal exceptions and verification requirements.

To submit a privacy request, contact:

[email protected]

We will review and respond to applicable requests within legally required timeframes.

We may need to verify your identity before disclosing or modifying personal information.

We will not require you to waive nonwaivable privacy rights as a condition of submitting a request.

11. United States State Privacy Rights

Residents of certain U.S. states, including California, may have additional privacy rights.

Where applicable, these may include rights concerning:

• Access to personal information.

• Deletion and correction.

• Data portability.

• Targeted advertising.

• Sale or sharing of personal information.

• Certain profiling activities.

• Sensitive personal information.

Where required, we will provide appropriate methods for exercising these rights.

If our advertising or tracking practices constitute sale or sharing under applicable law, we will provide the required opt-out options.

Where legally required, we will recognize qualifying browser-based opt-out preference signals, including Global Privacy Control.

We will not unlawfully discriminate against individuals for exercising applicable privacy rights.

Additional state-specific notices may be provided where required.

12. International Visitors and Data Transfers

AltShift is based in the United States.

Information may be processed in the United States or other countries where our authorized service providers operate.

Where applicable law requires safeguards for international transfers, we will use an appropriate lawful transfer mechanism.

Depending on the circumstances, this may include applicable standard contractual clauses or another legally recognized mechanism.

We do not claim certification under any international privacy framework unless that certification has been independently verified and remains valid.

Visitors outside the United States may have additional rights under their local laws.

Where applicable, we will identify the appropriate legal basis for processing and provide legally required choices or consent mechanisms.

13. Marketing Communications

We may use information provided through inquiries, forms, and business communications to respond to requests and conduct appropriate follow-up.

Promotional email, SMS, telephone marketing, and other communications are subject to applicable consent, unsubscribe, and opt-out requirements.

You may opt out of promotional emails using the unsubscribe mechanism provided or by contacting us.

Opting out of promotional messages does not necessarily prevent transactional, administrative, or legally required communications.

14. Third-Party Websites and Services

Our websites may contain links to third-party websites, platforms, and services.

We are not responsible for the privacy practices of independent third parties.

We encourage visitors to review their respective privacy policies.

15. Children's Privacy

Our websites and services are intended for individuals aged 18 or older.

We do not knowingly solicit personal information from children under 18 through our general business services.

If we learn that we have collected information from a child in circumstances requiring deletion or other corrective action, we will take appropriate steps under applicable law.

16. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, legal requirements, or business practices.

The updated version will be posted on our website with a revised effective date.

Where legally required, we will provide additional notice or obtain consent before implementing material changes to particular processing activities.

17. Contact Information

The Ramirez Shift, Ltd.
Operating as AltShift
Ohio, United States

Privacy inquiries: [email protected]

For questions, privacy requests, or concerns about the collection and use of personal information, please contact us using the email address above.