Sick of searching for support or trying to figure out how to fix your problem?

Stop Looking… Let Our WordPress Support Experts Help You

Did you know that WordPress doesn’t actually have live support? Now you can finally stop your endless online searches for WordPress Support.

Our experts support everything from routine backups and updates to troubleshooting critical errors, performance optimization, WooCommerce support, and even custom plugin and theme assistance.

We ensure your website runs flawlessly while you focus on what truly matters – growing your business.

We Can Help You With:

On-Demand WP Support
WooCommerce Support
Performance Optimization
Issues & Critical Errors
Programming Errors
Theme & Plugin Issues
Forms & Blog Issues
Security & Backup Strategies

Contact Us Today To Get Started and let’s talk about what kind of support you need.

It’s easy… Click on the “Click to Schedule” Button Now OR Give Us a Call at (419) 930-9944.

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What Is Our WordPress Support Service?

Until you actually look for live WordPress Support online, it is literally not as easy as you think. Right?

But here’s the good news, we are your one-stop shop for expert support, handling any challenge your website throws your way.

From minor theme conflicts to critical errors, our team tackles it all.

We optimize your site for peak performance, ensure smooth WordPress and WooCommerce functionality, and provide dedicated assistance with custom plugins and themes.

Stop wrestling with technical issues and reclaim your precious time.

We prioritize robust security measures and regular backups, giving you peace of mind while we keep your website running flawlessly.

Let us handle the technical burdens so you can focus on what truly drives success – growing your business.

ASWP - AltShiftWP - WordPress Support - Toledo Sylvania Ohio

Why Our WordPress Support Service Will Work For You:

Expert Problem-Solving: We tackle any WordPress challenge, big or small. From minor theme conflicts to critical programming errors, our team has the expertise to diagnose and fix issues quickly and efficiently, ensuring your website runs flawlessly.
Peak Performance Optimization: We find the perfect keywords to target customers actively searching for what you offer.
WooCommerce Expertise: Running an online store? We provide specialized support to ensure smooth transactions, a seamless customer experience, and a thriving WooCommerce environment.
Custom Plugin & Theme Support: Need help with custom plugins or themes? We’ve got your back. Our experts ensure everything functions as intended, maximizing the potential of your website.
Security & Peace of Mind: We prioritize robust security measures and regular backups, protecting your website from online threats and data loss. Sleep soundly knowing your website is in safe hands.

Let us handle the technical complexities while you focus on what truly matters – growing your business.

Contact Us Today To Get Started with our WordPress Support Service and get the support you need!

Click on the “Click to Schedule” Button Now OR Give Us a Call at (419) 930-9944.

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Why You’re Going To Love Working With Us

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Peace of Mind

Imagine never having to worry about WordPress issues again. Our expert team swiftly resolves any problem, from minor theme conflicts to critical programming errors, minimizing downtime and ensuring your website’s functionality. We prioritize robust security measures and regular backups, providing an impenetrable shield against online threats and data loss. With our service, you can sleep soundly knowing your website is in the hands of experts, allowing you to focus on what truly matters – growing your business.

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Peak Website Performance & Functionality

A lightning-fast website is a magnet for engaged users and higher search engine rankings. Our performance optimization expertise ensures your website delivers a seamless experience, maximizing its potential. Additionally, we unlock the full potential of your custom plugins and themes, allowing you to leverage unique functionalities without technical limitations. Our skilled technicians handle complex programming errors seamlessly, ensuring everything functions.

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Freedom to Focus on What Truly Matters

Say goodbye to the stress and time wasted troubleshooting WordPress. Our on-demand support provides immediate assistance whenever needed, freeing you to focus on growing your business. We handle the technical complexities associated with forms, blogs, and any other WordPress functionalities, ensuring smooth interaction with your audience and a well-functioning website. By eliminating these technical burdens, our service grants you the freedom to focus on what truly drives your business forward.

AltShift WP Is Trusted By Companies Of All Sizes

What Our AWESOME Clients Have To Say

How It Works

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Step 1: Contact Us

Contact us in 2 ways… Click on the button to Schedule a Call or Give us a Call.

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Step 2: We Meet & Answer Your Questions

We want to make sure you have all the details about our WordPress Support Service and answer all your questions.

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Step 3: We Onboard You

Once you’re ready to go and signed up, we onboard you and start the process. Don’t worry… the process is easy. We do all the heavy lifting!

If you’re ready to get started… Click on the “Click to Schedule” Button Now OR Give Us a Call at (419) 930-9944.

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Want A List Of All The Features?

On-Demand Support

Say goodbye to the stress and time wasted troubleshooting WordPress issues. Our on-demand support ensures immediate assistance whenever you need it, freeing you to focus on growing your business.

WooCommerce Support

Enjoy the peace of mind that comes with knowing your online store is in expert hands. We provide dedicated WooCommerce support, ensuring smooth transactions, a seamless customer experience, and an error-free store.

Performance Optimization

Keep your website lightning-fast and responsive with our performance optimization expertise. This translates to a more engaging user experience and a significant boost in your search engine rankings.

Issues & Critical Errors

Our team swiftly diagnoses and resolves any WordPress issue, from minor theme conflicts to critical programming errors, minimizing downtime and ensuring your website’s functionality.

Programming Errors

Unlock the full potential of your website by utilizing custom features without technical limitations. Our skilled technicians can handle complex programming errors and ensure your custom plugins and themes function flawlessly.

Theme, Plugins, Forms & Blog Issues

Get expert assistance with setting up, managing, and troubleshooting any themes, plugins, forms or blog functionalities on your website. This ensures smooth interaction with your visitors and a well-functioning website.

Security & Backup Strategies

Sleep soundly knowing your website is shielded from online threats with robust security measures and regular backups. We prioritize data loss prevention, ensuring your valuable content remains safe and secure.

Maintain Peace of Mind

With our comprehensive WordPress Support Service, you gain the freedom to focus on what truly matters – growing your business – while we handle the technical complexities and ensure your website runs smoothly and securely. You can rest assured that your website is in the hands of experts, allowing you to focus on driving success.

Contact Us Today To Get Started with our WordPress Support Service and get the support you need!

Click on the “Click to Schedule” Button Now OR Give Us a Call at (419) 930-9944.

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FAQs

Do you have a monthly fee or retainer?

No. We’re not like other companies that hold you hostage or force you into monthly service fees. We work when you need us. However, if you have a need for ongoing support, such as regular website updates and infrastructure monitoring, let's discuss how we can save you money. Schedule a Strategy Call to talk about your specific needs and find the best solution for you.

How much does support cost?

We definitely need to understand your issue first. We can't quote what we don't understand. Let's start there. Schedule a Strategy Call and let's talk about what kind of issues you're running into with your website and we'll quote you on what we think it will cost to resolve your issue.

What type of support do you offer?

Pretty much anything related to WordPress: Updates, Changes, Optimization, Migrations, Support, Troubleshooting, Backups, Security... You name it. Schedule a Strategy Call and let's talk about what your needs are.

Do you have support plans?

If you have an ongoing need for us to monitor your infrastructure, make regular website updates, and more, let's discuss how we can save you money. Schedule a Strategy Call with us to talk about your specific needs.

What if I need help with other services?

Yes. We offer Explore, Build, Grow, which is our alacarte service. You have acess to any and all our services we offer for one price. You use any service you need. If you find that you need a service in the future, you add it on for no addition charge. If you'd like to know more, Schedule a Strategy Call and we can discuss the details.

My WordPress site is broke, can you help with technical support?

Absolutely, our company was founded during COVID when many businesses were revamping their websites. Unfortunately, a lot of cheap "web designers" caused more harm than good and we fixed a lot of websites. The good news is we can fix pretty much any WordPress issue! We offer WordPress Technical Support – let's Schedule a Strategy Call to discuss your specific needs.

Can you help update my WordPress site?

Of course. Updates, which sound easy, can cause unexpected issues on your WordPress site, even critical errors that take it down. Instead of tackling it yourself, let us help! Schedule a Strategy Call to discuss your needs and get your website running smoothly.

Another WordPress developer broke my site, can you help me fix it?

We can help you with that! Don't worry, if your WordPress site is currently down, contact us immediately at (419) 930-9944. Even if your site is up but displaying errors, we're here to help. Schedule a Strategy Call so we can discuss the issue and begin to troubleshoot the issue together.

What is WordPress?

WordPress is a Content Management System that simplifies website creation. Imagine it as a two-part system: a user-friendly interface (the front end) where you can choose themes to design your website, and a backend that allows you to easily update content. If this sounds complicated, don't worry! We're here to help. Schedule a Strategy Call to discuss your needs and get started.

What is WooCommerce?

WooCommerce is a plugin for WordPress that transforms your website into a fully functional eCommerce store. It can handle everything from selling physical and digital products to subscriptions and services, even accepting online payments and tracking inventory. While installation is a breeze, setting up your store can be a bit more complex. If you'd like some assistance, let's Schedule a Strategy Call to discuss your specific needs and get you started on the right foot.

Contact Us Today To Get Started with our WordPress Support Service and get the support you need!

Click on the “Click to Schedule” Button Now OR Give Us a Call at (419) 930-9944.

Click to Schedule

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Want to Get More Done, But Short on Time? Don't Worry We Can Help!

Don't let digital tasks slow you down! Our Explore, Build, Grow packages offer customizable solutions at budget-friendly prices that get more done without breaking the bank.

Purchase a block of recurring service hours and save! This AWESOME Add-On gives you access to all of our web services, from web design and development to SEO, support, and more.

Everything you need to thrive online is at your fingertips. Consider it your dedicated team, ready to tackle any digital challenge – website revamp? Fixes or breaks? Have a cool idea to build something new on your site? Content creation? Your bundle of hours lets you choose how to invest in your success.

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Explore Bundle

Base Camp Included
SEO Growth Service Included
8 Hours Per Month
22% Discount Additional Per Hour Work
12 Month Commitment

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Build Bundle

Base Camp Included
SEO Growth Service Included
20 Hours Per Month
24% Discount Additional Per Hour Work
12 Month Commitment

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Grow Bundle

Base Camp Included
SEO Growth Service Included
Custom Package Package
30% Discount Additional Per Hour Work
12 Month Commitment

AltShift WP: Your One-Stop Destination for Online Success (Seriously, We Handle Everything!)

Here’s the deal: We provide far more than just visually appealing websites (though those are pretty fantastic too). We’re your ultimate digital marketing ally, the online dream team in Perrysburg, Ohio, ready to tackle any challenge you bring our way.

Our Offerings Include:

I Eye-catching Popups & Web Elements

I Custom or Standard Additional Pages

I Graphic & Print Design Services

I Email Marketing Integration

I Advanced Custom Forms
I Blogging Services
I E-Commerce Solutions
I SEO & Social Media Management

And so much more… Let us help turn your vision into reality.

Contact Us Today

We Install A Security Plugin On Your WordPress Site

We install a security plugin to protect your site from hackers, bots, and other intrusions. This prevents bad actors from taking over your site and locking you out, accessing your customer’s information, or even turning your website into a pharmaceutical site selling Viagra. Believe it or not, that really does happen.

We Implement A Daily Website Backup Strategy

With our daily back up strategy, we can restore your site quickly with very little data loss. Plus, our backups are off-site, which is extremely important. Most web hosting companies keep their backups on the same server. Because our backups are off-site, in the event anything happens to your web server, we still have a copy of your site and can restore it anywhere no matter what happens to your server.

We Perform Weekly Site Health Checks

We monitor the health of your site and provide updates on what we can do to speed it up and keep it running smoothly, just like Google likes it. Slow site speeds can hurt your site rankings with Google, but more importantly, your visitors may not like waiting for your slow site to load either. Our weekly site health checks also allows us to find potential security vulnerabilities and other issues that can cause performance issues.

We Update Your Plugins, Themes, and WordPress Core Weekly

We update your site weekly because updates are the #1 risk factor for all WordPress sites. Generally there’s always a plugin update every week, a theme update about every 2-4 weeks, and a WordPress update 1-3 months. If you don’t keep up on these updates, they create openings for hackers and bots to exploit and get into your site or inject unwanted malware into your site. It can also slow down your site over time making them ticking time bombs for your site to go down. Not updating your WordPress site iregularly is more dangerous than you think.

We Send A Weekly Update Report

You’ll never have to ask “What am I paying for?” with us! We make sure you know what we’re doing and when we’re doing it. When we update your site, we will send you a detailed report describing the updates, findings, and the health of your site. Why? Because you should know what’s going on with your site and you’re paying for it! Plus, if something needs attention, we’ll make sure you’re aware of it and we’ll create a plan to address it with you.

We Perform Weekly Malware Scans

No one likes the feeling of knowing that they are the one spreading malware and viruses around the internet. And here’s the deal, if your site has been exploited by weak passwords, bad security, and outdated plugins, now you may have malware on your site and you’re giving it to every single visitor. We run weekly scans to ensure your site is clean. If not, we find those files, report them to you and remove them. We do not want you to have the dirty site on the internet.

We Provide An Emergency Hour Every Month

Let’s say something happens when we update your website, unlike most hosting companies that will help you restore your site to the last backup (which might be a week old), we will fix the problem. Our goal is always to update your site so it is never out-of-date. If we run into issues, we will notify you and work with you to find a way forward. Either way, our goal is to never leave your website broken and out-of-date because we have your back!

We On-Board You And Have An Initial Growth SEO Meeting

It’s all about planning. We meet with you, talk about your business so we can align with your goals, talk about your keywords and then create a plan on how we’re going to help you start moving up the Google rankings. We then take your keywords, do a little research on them and report back to you if they’re going to attract the right traffic or not. Either way, we’re here to help you find the right customers online.

We Perform An SEO Audit

Once we have a plan of attack and know what keywords we’re going to target, we need to audit your site to check for Technical SEO issues, which are issues with your website layout and structure. This is the #1 issue that most businesses don’t address when it comes to SEO. fortunately, we’ll create a list and talk you through the issues and you decide which ones are the priority to work on.

We Install Yoast SEO and Map Your Keywords

This step is extremely important. We install the Yoast plugin which helps us determine if your site is using the keywords you want to target. If not, we add those pages to our list and you decide which pages we should work on first to rewrite the content. The goal is to update your content and request Google to reindex the page so you’re now able to rank for your keyword. We do that for all your pages. Plus we add vital behind the scenes code that Google loves on your pages.

We Add An Ongoing SEO Monitoring

We can’t tell if anything we do works if we don’t monitor it. After we do all of our initial changes, we add an SEO monitor that checks your site ranking on Google against your competitors. We use this information to help us make recommendations to you every month for the next round of updates we could make to your website. But, you’re in charge of the budget! You decide what updates are made each month.

We Provide An SEO Report

Just like Base Camp, you never have to ask, what is happening with my SEO. We provide a pretty detailed report, telling you where you were in your rankings and where you are now. We use the report in our SEO Growth Meeting to explain the next set of changes we recommend. Either way, we want you to see the changes from month to month. If we can’t show you proof, then what are you paying for?

We Schedule A Monthly 30-Minute SEO Strategic Growth Meeting With You

It’s important for us to meet with you monthly, provide you with what happened with your ranking in the last month, go over your SEO report, then give you our recommendations for SEO improvements, site updates, or any changes that we think would make your overall user experience better. We also tell you how much time we estimate it will take to make the changes. But, you’re the boss and you decide which changes you want to make and what your budget is for the next month. And, if you want to change direction and make other changes to your site, let us know. We work for you!

We Provide 1 SEO Hour Monthly

We don’t just tell you what needs to be done, we also give you 1 hour of work every month. After that, you can choose how much more work you want us to do on your site. It’s all about results and budget. We recommend investing 1-3 additional hours per month to see real results. But, if that’s not in your budget, we’re not going to leave you hanging. We will still get you to your goal.

We Provide Actual Human Reviews

After we backup your site, do all the updates, and run the scans, we don’t just create you a report and call it a day. Our developers check out the front end of your site to ensure it still looks like it did before we touched it. And if anything happens, we contact you immediately. The good news is that we always take a backup before any of this happens, so we have a restore point to go back to. But, we also have a developer working on your site just incase something goes wrong, and expert is there to respond.