The “Total Care” Partnership: Complete Support & Maintenance
The all-inclusive WordPress partnership that keeps your website secure, fast, and running flawlessly, so you can focus on your business with complete peace of mind.
Stop worrying about website updates and stop getting stuck on technical tasks. Your website is a mission-critical asset, but managing it can be a major source of stress. Our “Total Care” Partnership is your single solution for a secure, high-performing website and an expert team on call for any request.
AltShift WP Is Trusted By Companies Of All Sizes
The Core Challenge: The Cost of Inaction vs. The Promise of Peace of Mind
Right now, your website might be a source of constant, low-grade anxiety. You worry about the catastrophic potential of a hack or a crash, and you get frustrated and stuck every time you need a small but important update made. This combination of anxiety and operational roadblocks wastes your time, kills your momentum, and pulls your focus away from what you do best: running your business.
Now, imagine this: You have complete freedom from all technical headaches. You have the ultimate confidence that your website is proactively protected from threats 24/7, and you know you have an expert team on call to handle any request or fix any issue, quickly and efficiently. You are finally free to focus 100% on your business, knowing your digital presence is in the best hands.
Our Two Core Solutions for Total Peace of Mind
Our Total Care Partnership is an all-inclusive system that combines proactive protection with on-demand expert support.
Proactive Protection (“Base Camp” Maintenance)
This is the essential insurance policy for your most valuable asset. Our team acts as your website’s guardian angel, handling all the critical, behind-the-scenes technical tasks—like security, backups, and updates—every single month to keep your site secure, healthy, and running flawlessly.
On-Demand Expertise (WordPress Support)
This is your expert team on call. For a predictable monthly retainer, you get a dedicated bank of our expert team’s time. Use it for anything you need—content updates, graphic design, fixing broken features, building new sections, or just getting answers to your questions. It’s your on-demand digital team, without the overhead.
Our Philosophy: The Framework for Total Peace of Mind
A secure and reliable website isn’t the result of a better plugin; it’s the result of a better philosophy. Our entire process is built on three core pillars that ensure your partnership with us delivers unparalleled value and peace of mind.
1. Strategic Alignment We align our support with your business goals. A fast and secure website isn’t just a technical feature; it’s a critical tool for better SEO and higher conversions. We manage your site with a deep understanding of its strategic importance to your bottom line.
2. One Team. No Headache. The biggest problem with website management is the chaos of the unknown. We solve that chaos. We act as your single, integrated expert team for both proactive protection and on-demand support, providing one cohesive plan and one point of contact.
3. Scalability as a Service A secure, fast, and reliable website is the non-negotiable foundation for future growth. You can’t scale a broken asset. We provide the operational stability and on-demand expertise you need to ensure your digital platform is always ready for your next phase of success.
Proof, Not Promises
“I have had the honor of working with AltShift WP for several years… They provide top notch service at a great price. I appreciate how patient they are with me when I have questions or need work done and they have helped my business to create a professional looking website…”
Frequently Asked Questions about WordPress Support & Maintenance
What can I use my monthly support hours for?
Almost anything you can think of! Our clients use their on-demand support for content updates, adding new team photos, fixing broken forms, building out new landing pages, getting expert advice on a new idea, and much more. It’s your dedicated expert team, ready to tackle your to-do list.
What's the difference between Support and "Base Camp" plans?
“Base Camp” is your proactive insurance policy—it’s the guardian angel that works in the background to keep your site safe and healthy. The “Total Care” partnership combines that essential protection with a dedicated bank of on-demand support hours for all the reactive tasks and changes you need, giving you a complete, end-to-end solution.
Is there a long-term contract?
Yes. Our “Total Care” partnerships are designed for a 12-month term because our goal is to deliver real, sustainable results, not just a quick fix. We’ve found that this commitment allows us to build a deep, effective partnership and truly impact your business’s growth.
However, we want you to be 100% confident in that partnership. That’s why we include a 90-Day “Strategic Fit” Guarantee. If for any reason you feel it’s not a perfect fit within the first 3 months, you can cancel your agreement without any further obligation. This ensures we build a powerful, long-term relationship on a foundation of trust and proven value.
Ready to Achieve Total Peace of Mind?
This is a partnership designed to save you time and give you complete peace of mind. The first step is to book a free, no-obligation “Support Strategy Call” to discuss your typical needs and determine which retainer package is the perfect fit for your business.
Get Your Free Website Health Checkup
Fill out the form, we’ll confirm a little information, the create your Free Website Health Checkup.