TERMS OF SERVICE: AltShift WP

Last Updated: February 23, 2026

1. NATURE OF SERVICE & INFRASTRUCTURE TRANSITION

The Ramirez Shift, Ltd. dba AltShift WP (“ASWP,” “we,” or “us”) provides managed web hosting environments. ASWP is currently in a transition period from a reseller model to a direct-provider model.

Infrastructure Partners: Client acknowledges that ASWP utilizes third-party infrastructure providers (specifically SSD Nodes) to lease server hardware, network connectivity, and data center space.
Legacy Accounts: For legacy accounts, ASWP may continue to utilize third-party reseller infrastructure (e.g., 20i Ltd.) until such time as a migration to ASWP’s primary infrastructure is completed.
Right to Migrate: ASWP reserves the unilateral right to migrate Client websites between servers, data centers, or infrastructure providers at any time to maintain service integrity, for business necessity, or as part of our infrastructure transition. Client acknowledges these migrations may involve temporary downtime for which ASWP is not liable. We reserve the right to perform these migrations at our sole discretion and when we deem appropriate.

2. SUPPLEMENTAL LEGACY TERMS (20i Ltd.)

While a Client account remains on our legacy reseller infrastructure, the use of those Services is also subject to the terms and conditions of our upstream partner, 20i Ltd. In the event of a conflict between ASWP’s terms and 20i Ltd.’s terms regarding network-level issues for legacy accounts, the 20i Ltd. terms shall prevail.

Legacy clients are bound by the following:

3. "AS-IS" SERVICE & LIMITATION OF LIABILITY

ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ASWP EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. UNDER NO CIRCUMSTANCES SHALL THE RAMIREZ SHIFT, LTD. BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY.

UPSTREAM PROVIDER DISCLAIMER: CLIENT SPECIFICALLY ACKNOWLEDGES THAT ASWP SHALL NOT BE HELD LIABLE FOR ANY SERVICE INTERRUPTIONS, HARDWARE FAILURES, DATA LOSS, OR NETWORK OUTAGES ORIGINATING FROM ITS UPSTREAM PROVIDERS (SSD NODES, 20I LTD., OR ANY OTHER DATA CENTER FACILITY).

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE TOTAL AMOUNT PAID BY THE CLIENT TO ASWP DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM.

4. INDEMNIFICATION & HOLD HARMLESS

CLIENT AGREES TO DEFEND, INDEMNIFY, AND HOLD HARMLESS THE RAMIREZ SHIFT, LTD. AND ITS OFFICERS FROM AND AGAINST ANY AND ALL THIRD-PARTY CLAIMS, DAMAGES, LIABILITIES, AND EXPENSES (INCLUDING ATTORNEY FEES) ARISING FROM THE CONTENT HOSTED ON CLIENT’S SITE, CLIENT’S USE OF THE SERVICE, OR CLIENT’S VIOLATION OF THESE TERMS.

5. RESOURCE MANAGEMENT & USAGE

While storage is "unlimited" for Shared Web Hosting, ASWP reserves the right to regulate and control resources (CPU, RAM, Disk I/O) to ensure server stability.

Shared Hosting: We strive to maintain 1vCPU, 1024GB memory, and unlimited bandwidth (contingent upon use of a CDN).
Restrictions: Shared hosting accounts may NOT be used as file storage servers, data backup repositories, or mirrors. Accounts found to be utilizing resources for non-website functions will be throttled or suspended without notice.

6. BILLING, SUSPENSION, AND TERMINATION

All services are provided on a recurring subscription basis. ASWP maintains a strict policy regarding delinquent accounts to ensure server performance and resource availability:

Suspension (30 Days Delinquent): If any payment remains unpaid for thirty (30) days past the due date, ASWP reserves the right to deactivate and suspend the account. During suspension, the website will be taken offline, and access to the hosting environment, files, and data will be restricted.
Deletion (60 Days Delinquent): If an account remains unpaid for sixty (60) days past the due date, ASWP reserves the right to PERMANENTLY DELETE the account and all associated data, including website files, databases, and server-side backups. ONCE DELETED, DATA CANNOT BE RECOVERED.
Data Access: ASWP will not provide website code, database exports, or any other data to the Client until the account balance is paid in full.

7. NO EMAIL SERVICES

ASWP DOES NOT PROVIDE EMAIL SERVICES AS A COMPANY. While email server software may be technically installed on a VPS, ASWP provides no support, management, or delivery troubleshooting. Client is responsible for their own third-party email solutions (e.g., Google Workspace). ASWP is not liable for any communication failures or lost data related to email.

8. DATA & BACKUPS

While ASWP performs routine backups as a convenience, we do not guarantee the integrity or availability of these backups. CLIENT ACKNOWLEDGES THAT THEY ARE SOLELY RESPONSIBLE FOR MAINTAINING THEIR INDEPENDENT, OFF-SITE BACKUPS OF ALL WEBSITE CONTENT AND DATA. ASWP is not liable for data loss under any circumstances.

9. ACCEPTABLE USE POLICY (PROHIBITED CONTENT)

To ensure server safety and legal compliance, the following content and activities are strictly prohibited:

Illegal activity, pirated software (warez), or copyright infringement.
Pornography, adult-themed content, gambling, or "get rich quick" schemes.
Phishing, IRC bots, proxy scripts, or mass-email/SPAM software.
Crypto-mining or any processes that cause excessive CPU strain.
Any content that causes ASWP to be in violation of its agreement with Upstream Providers.

Violation of this policy will result in immediate termination of service without refund.

10. SUPPORT LIMITATIONS

Technical support is available Monday – Friday, 10 AM – 5 PM EST, and is limited to server-level connectivity. Any work involving WordPress code, plugins, or theme errors is considered "Development Work" and is not included with free hosting support. This work will be billed at $175.00/hour or deducted from an active Metered/Unmetered time bank.

11. GOVERNING LAW & JURY WAIVER

These Terms are governed by the laws of the State of Ohio. Any dispute shall be resolved via binding arbitration in Toledo, Ohio. CLIENT HEREBY WAIVES THE RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS-ACTION LAWSUIT.

12. CONTACT

Questions regarding these terms should be directed to [email protected].